Returns & Exchanges

At X-BULL, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your X-BULL account and navigate to the 'Order History' section to select the items you wish to return or exchange.

2

Prepare the Package

Ensure all fashion items are unworn, unwashed, and have original tags attached before placing them back in their original packaging.

3

Attach Shipping Label

Print the prepaid return shipping label provided via email and securely affix it to the outside of your return parcel.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is fully processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing