Returns & Exchanges
At X-BULL, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your X-BULL account and navigate to the 'Order History' section to select the items you wish to return or exchange.
Prepare the Package
Ensure all fashion items are unworn, unwashed, and have original tags attached before placing them back in their original packaging.
Attach Shipping Label
Print the prepaid return shipping label provided via email and securely affix it to the outside of your return parcel.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing